Cancellation Policy
Our Services
TERMS AND CONDITION AGREEMENT
At Madalynn Cole Salon, a credit card over the phone payment is required for online bookings or cash deposit is excepted. New guests or established guests that records indicate missed reservation will be asked to leave deposit to confirm appointments. This policy helps ensure appointment security and minimiz
TERMS AND CONDITION AGREEMENT
At Madalynn Cole Salon, a credit card over the phone payment is required for online bookings or cash deposit is excepted. New guests or established guests that records indicate missed reservation will be asked to leave deposit to confirm appointments. This policy helps ensure appointment security and minimizes last-minute cancellations or no-shows for your stylist. If a reservation is not rescheduled or canceled within two days prior to the appointment date, up to half of the service booking price plus a 4% credit card usage fee will be charged to the account deposit at the salon. This amount is paid to the reserved stylist for the booked service.
CANCELLATION POLICY
If a reservation is not rescheduled or canceled within two days prior to the appointment date, up to half of the service booking price plus card fee will be applied. This amount is paid to the reserved stylist for the booked service.
If the booking agreement changes or is canceled before the two-day window, the deposit will be applied to the next service ticket or can be refunded (minus the credit card fee) within 2-10 business days of original appt date.
Thank you for your continued support and loyalty as we grow and expand our small business.
~Madalynn Cole Team
Refund Policy
Products must be brought back within 3 days of purchase.
There is a 20% restocking fee for returns on all hair care and tools that are UNUSED or UNOPENED.
~ Extension products are NON-REFUNDABLE.
Exchanges can be accepted for all hair care products & tools PURCHASE here at salon. Funds can be applied to your account balance can be applied to salon for future. No cash refunds.
All Accessories & cl
There is a 20% restocking fee for returns on all hair care and tools that are UNUSED or UNOPENED.
~ Extension products are NON-REFUNDABLE.
Exchanges can be accepted for all hair care products & tools PURCHASE here at salon. Funds can be applied to your account balance can be applied to salon for future. No cash refunds.
All Accessories & clothing sales are finial.
~We will offer a 2nd consultation with the same stylist or new stylist ASAP if you are unsatisfied with your service. You have 3 days to let us know your unhappy and allow us a solution to be rendered within 3 days. All hair services are finial after that timeframe.
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